Which countries are restricted by Shuffle?
Shuffle.com’s Terms of Service 2.0 — September 2026 name Australia, British Virgin Islands, Cayman Islands, Curaçao, Cyprus, France, Germany, Netherlands, Portugal, Singapore, Spain, Sweden, United Kingdom, United States as prohibited jurisdictions. Other unlawful or sanctioned locations are also excluded.
The restriction applies to people located in or resident in a prohibited jurisdiction. Shuffle states that it also applies when a resident or citizen of another country is physically present in one of the prohibited locations.
This list is a snapshot of Shuffle’s published terms, not legal advice and not a promise that every unlisted country is eligible. Local law, sanctions, licences and product rules can create additional restrictions.
| Published prohibited jurisdiction | What to verify |
|---|---|
| Australia | The restriction covers residence and physical presence; other local and product rules may also apply. |
| British Virgin Islands | The restriction covers residence and physical presence; other local and product rules may also apply. |
| Cayman Islands | The restriction covers residence and physical presence; other local and product rules may also apply. |
| Curaçao | The restriction covers residence and physical presence; other local and product rules may also apply. |
| Cyprus | The restriction covers residence and physical presence; other local and product rules may also apply. |
| France | The restriction covers residence and physical presence; other local and product rules may also apply. |
| Germany | The restriction covers residence and physical presence; other local and product rules may also apply. |
| Netherlands | The restriction covers residence and physical presence; other local and product rules may also apply. |
| Portugal | The restriction covers residence and physical presence; other local and product rules may also apply. |
| Singapore | The restriction covers residence and physical presence; other local and product rules may also apply. |
| Spain | The restriction covers residence and physical presence; other local and product rules may also apply. |
| Sweden | The restriction covers residence and physical presence; other local and product rules may also apply. |
| United Kingdom | The restriction covers residence and physical presence; other local and product rules may also apply. |
| United States | The restriction covers residence and physical presence; other local and product rules may also apply. |
Location, residence and citizenship are different checks
An account can be affected by where the player lives, where the player is physically located and whether the operator may legally serve that person. Passing an IP check does not establish legal eligibility.
Registration details, identity documents, proof of address, device location and transaction history can expose inconsistencies. Enter accurate information and do not create an account through a third party.
Some game providers, payment partners, promotions or SHFL campaigns can apply narrower rules than the main platform. For example, a campaign may name additional excluded territories or require completed verification.
Can you use a VPN with Shuffle?
Shuffle’s terms say that attempting to conceal a true location through a VPN, proxy, similar service or misleading location information is a breach. A VPN does not make an ineligible jurisdiction eligible.
Access from a prohibited location can lead to account, verification, bonus or withdrawal problems. Disabling location permissions while continuing to mask the connection does not solve the eligibility issue.
Before travelling, ask official support whether logging in, playing or withdrawing will be permitted at the destination. Save the reply, and do not place bets while physically present in a restricted jurisdiction.
Read the current location and VPN rulesWhat should US players use instead of Shuffle.com?
Shuffle.com excludes the United States. Shuffle.us is a separate US social and sweepstakes-casino product operated under separate terms by Munyon Canyon Ltd. It does not offer the same real-money crypto casino account as Shuffle.com.
Shuffle.us uses virtual currencies described as Gold Coins and Shuffle Cash and states that no purchase is required. Eligibility is limited to the United States but excludes a published list of states and can change.
Do not assume a Shuffle.com referral code, crypto wallet, balance, VIP status or login transfers to Shuffle.us. Check the US product’s current terms and sweepstakes rules independently.
Eligibility checklist before registration or travel
Complete the checks in order. If the terms or support response do not clearly permit access, do not register, deposit or play.
- 01Open the current Shuffle.com Terms of Service and check the version date.
- 02Confirm both residence and physical location are permitted.
- 03Check whether the specific casino game, sportsbook market, promotion or SHFL feature has narrower rules.
- 04Use accurate registration and verification information.
- 05Ask official support before accessing the account from a new country.
- 06Do not deposit until eligibility is clear.